Donation Attendant Part Time

Goodwill of Central and Northern Arizona; Queen Creek (AZ); On-site; USD 17,218 - 24,523; Full time

Benefits offered by this job

5 Medical Plans

Employer Funded Health Reimbursement Account (HRA)

3 Dental Plans

Vision Plan

401K

Employer Paid Life Insurance

Employee Assistance Program (EAP)

Paid Time Off, Sick and Vacation

Paid Holidays

Job summary

A community service organization in Queen Creek, Arizona is hiring a team member to enhance customer experience and manage donations efficiently. Responsibilities include accepting donations, providing customer service, and ensuring safety during the donation process. Applicants should possess excellent customer service skills and be at least 18 years old. The organization offers a range of benefits such as medical plans, paid time off, and employer-funded health reimbursement accounts.

Qualifications

• Excellent customer service skills.
• Must be able to operate a pallet jack and walkie stacker.
• Ability to pass a background check and drug screen.

Responsibilities

• Accept donations from customers while providing outstanding service.
• Label Gaylords correctly and ensure receipt is provided for donations.
• Assist customers with loading/unloading their items.

Skills

Excellent customer service skills

Ability to pass a forklift certification class

Ability to speak and read English proficiently

Must be at least 18 years of age

Ability to pass a background check and drug screen

Job description

21437 S. Ellsworth Rd., Queen Creek, Arizona, 85142. Phone: [phone]. Starting Pay: $15.15 hourly.

Position Overview

Works as a member of the store team to lead an excellent customer and brand experience, promoting sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for receiving all donations in an expedient, courteous manner and placing items in the appropriate location in the production room or sales floor.

Essential Duties and Responsibilities

• Accepts all donations from customers, providing outstanding customer service.
• Responsible for correctly labeling Gaylords.
• Ensures that a receipt is offered to each donor, regardless of the size of the donation.
• Inquires of any potential hazardous product being donated and provides disposal location list for the customer.
• Writes up sales tickets and sold signs for furniture, electrical, and other large items.
• Assists customers with loading and unloading furniture or other items to and from vehicles.
• Maintains the placement of all merchandise and the organization of the production room by following PPM (picture process map) standards.
• Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.
• Safely operates pallet jack and walkie stacker.
• Conducts daily safety inspection on all company owned equipment including walkie stackers. Follows and ensures all safety rules are complied with and appropriate safety equipment is used.
• Provides floor care duties at a retail store, as needed.
• Required to cross train in other store positions as business needs.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills)

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen, where applicable for the position.

Benefits

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off, Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Equal Opportunity Employer / EEO Statement

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.