Domestic Violence Case Manager: Crisis Counseling & Housing

Urban Resource Institute; New York (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

Urban Resource Institute seeks a Case Manager- Domestic Violence Programs in New York to conduct intakes, engage residents in counseling, and coordinate housing referrals and community resources.

The role requires crisis counseling experience, DV knowledge, and the ability to advocate for eligible residents to access Public Assistance and Medicaid. Strong documentation and communication are essential in a demanding residential setting.

Qualifications

• Requires crisis counseling experience, preferably in a residential shelter for DV victims.
• Knowledge of public assistance programs (Public Assistance, Medicaid) and advocacy.
• Strong communication, documentation, and group counseling skills.
• Must be computer-literate with Microsoft Office applications.

Responsibilities

• Conduct intake interviews to assess residents for admission.
• Engage residents in individual and group counseling under supervision.
• Develop housing referral resources and assist with securing housing.
• Assist residents with referrals to community resources and aftercare services.
• Assess vocational and educational needs and arrange placement follow-up.
• Liaise with HRAs, Medicaid administrators, and workers for benefits.

Skills

Crisis counseling

Domestic violence

Group counseling

Public Assistance / Medicaid

Interviews / assessment

Documentation writing

Microsoft Office

Flexibility with schedule

Excellent communication

Advocacy

Education

Bachelor's degree in health or human services

High school diploma

Job description

Urban Resource Institute seeks a Case Manager- Domestic Violence Programs in New York to conduct intakes, engage residents in counseling, and coordinate housing referrals and community resources.

The role requires crisis counseling experience, DV knowledge, and the ability to advocate for eligible residents to access Public Assistance and Medicaid. Strong documentation and communication are essential in a demanding residential setting.