Trauma-Informed DV Case Manager & Advocate

Urban Resource Institute; New York (NY); Hybrid; USD 50,000 - 53,000; Full time

Job summary

Urban Resource Institute is seeking a Crime Victims Case Manager to provide trauma-informed support to survivors of domestic violence in a hybrid in-office/remote schedule in New York. The role includes intake, safety planning, advocacy, court/agency accompaniment, and community referrals.

The ideal candidate has a bachelor's degree in Human Services and at least two years of case management experience, with a strong commitment to equity, confidentiality, and professional boundaries.

Qualifications

• Bachelor's degree in Human Services required.
• 2 years of case management experience preferred for victims of domestic violence.
• Strong commitment to equity and social justice with high emotional intelligence (EQ).
• Sensitivity/experience with domestic violence in disenfranchised communities.
• Ability to write and record case documentation; strong communication skills.
• Excellent organizational and time-management abilities.

Responsibilities

• Conduct intakes and assess needs of survivors of gender-based violence.
• Deliver services: safety planning, advocacy, crisis intervention, court accompaniment.
• Provide information and referrals to legal, social, mental health services.
• Build relationships with local social services, legal services, and law enforcement.
• Participate in domestic violence committees and coalitions.
• Maintain digital records and submit monthly reports.
• Community outreach and education about services.

Skills

Case management experience

Equity and social justice

Client services and communication

Microsoft Office

Confidentiality and discretion

Flexibility and adaptability

Education

Bachelor's degree in Human Services

Tools

Microsoft Office

Job description

Urban Resource Institute is seeking a Crime Victims Case Manager to provide trauma-informed support to survivors of domestic violence in a hybrid in-office/remote schedule in New York. The role includes intake, safety planning, advocacy, court/agency accompaniment, and community referrals.

The ideal candidate has a bachelor's degree in Human Services and at least two years of case management experience, with a strong commitment to equity, confidentiality, and professional boundaries.