Domestic Violence Case Manager - Survivor Advocate

Urban Resource Institute; New York (NY); On-site; USD 48,000 - 64,000; Full time

Job summary

Urban Resource Institute (URI) seeks a Case Manager for the Bronx Family Justice Center to deliver direct services to victims of domestic and gender-based violence on-site. You will conduct intakes, assess survivor needs, and connect clients with housing, legal aid, and public benefits.

Responsibilities include safety planning, crisis intervention, court and law-enforcement advocacy, and maintaining confidential case records.

Qualifications

• Bachelor’s degree in Social Work, Psychology, or a related field.
• Associates degree and at least two years of relevant work experience, preferably with survivors of domestic violence and gender-based violence.
• Experience assisting clients in obtaining public benefits such as public assistance, Medicaid, housing, SNAP, and other benefits.
• Strong commitment to equity and social justice, including DEI and high EQ.

Responsibilities

• Conduct intakes and assess survivor needs with a client-centered, trauma-informed approach.
• Provide case management services: safety planning, emergency shelter access, crisis intervention, court and law-enforcement advocacy, and victim compensation claims.
• Assist clients navigating the family court system, including filing petitions.
• Provide emergency practical assistance: transportation, food vouchers, financial assistance.
• Collaborate with onsite partners to meet clients’ needs and maintain confidential records.

Skills

Public benefits

Equity & Inclusion

Domestic violence knowledge

Client services

Organizational skills

Interpersonal skills

Microsoft Office

Confidentiality

Flexibility

Education

Bachelor's degree in Social Work or related field

Associates degree + 2 years experience

Job description

Urban Resource Institute (URI) seeks a Case Manager for the Bronx Family Justice Center to deliver direct services to victims of domestic and gender-based violence on-site. You will conduct intakes, assess survivor needs, and connect clients with housing, legal aid, and public benefits.

Responsibilities include safety planning, crisis intervention, court and law-enforcement advocacy, and maintaining confidential case records.