Dog Care Operations Lead

Club-K9; Sterling, Northern (VA, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Club-K9 is seeking a Team Leader to support the General Manager by guiding daily operations and ensuring top standards across the facility. The role emphasizes leading by example, mentoring staff, and maintaining efficient scheduling and performance.

A successful candidate will have prior experience in pet daycare/boarding facilities and a proactive, go-getter attitude to drive customer satisfaction and operational excellence.

Qualifications

• Experience in pet daycare/boarding facilities preferred.
• Go-getter attitude and proactive mindset required.
• Strong communication and interpersonal skills to manage a team.

Responsibilities

• Lead by example and perform all functions of a team member to the highest standard.
• Be an expert in daily operations and routines.
• Mentor other team members regularly.
• Help manage daily employee schedule, breaks, and coverage.
• Assist GM in hourly/daily/weekly operations.

Skills

Team leadership

Customer service

Mentoring

Scheduling

Operations

Job description

Club-K9 is seeking a Team Leader to support the General Manager by guiding daily operations and ensuring top standards across the facility. The role emphasizes leading by example, mentoring staff, and maintaining efficient scheduling and performance.

A successful candidate will have prior experience in pet daycare/boarding facilities and a proactive, go-getter attitude to drive customer satisfaction and operational excellence.