Dog Daycare & Spa Operations Lead

Priority Dispatch Corp.; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Bring your dog to work

Paid time off

Medical benefits

Dental insurance

Vision insurance

Employee discount

Referral program

Pet rider program

Job summary

Dogtopia is hiring a General Manager to lead our Doggy Daycare, Boarding, and Spa operations. You will oversee front desk, grooming coordination, team performance, and customer satisfaction, while maintaining a safe and friendly environment for the dogs in our care.

You will coach, schedule, and manage staff, monitor expenses, and drive revenue through up-selling and excellence in service, with a strong emphasis on safety and dog welfare.

Qualifications

• Minimum education: high school diploma or equivalent.
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Responsibilities

• Makes sure front desk area is neat and organized at all times.

Skills

Supervisory skills

Delegation

Sales & customer service

Organizational skills

Communication

Coaching & training

Analytical thinking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

POS systems

Job description

Dogtopia is hiring a General Manager to lead our Doggy Daycare, Boarding, and Spa operations. You will oversee front desk, grooming coordination, team performance, and customer satisfaction, while maintaining a safe and friendly environment for the dogs in our care.

You will coach, schedule, and manage staff, monitor expenses, and drive revenue through up-selling and excellence in service, with a strong emphasis on safety and dog welfare.