DoD PBX Technician - Onsite Telecom Engineer, Sign-On Bonus

UICGS / Bowhead Family of Companies; Washington; On-site; USD 55,000 - 66,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Bowhead Family of Companies seeks a Private Branch Exchange (PBX) Technician to provide Base Telecom Support at Whidbey Island, WA. The role is onsite and includes training after 30 days. Candidates must meet DoD/Navy standards and be eligible for a Secret clearance.

The position involves operating PBX switches, troubleshooting, patching, and scheduling weekly remote visits. Required education includes an Associate’s degree or higher in IT or Cybersecurity (preferred) or a high school diploma

Qualifications

• Must have an Associate’s degree or higher in IT or Cybersecurity (preferred).
• High school diploma or equivalent required.
• 2 years of relevant experience required; 5 years preferred.
• DoD network experience highly preferred.
• Certifications: DoD 8570.01-M AT Level II, Security+; RHCSA, ACSS/NC/DC, CCNA, MCSA are a plus.

Responsibilities

• Operate and maintain government-owned PBX switches (Nortel Meridian Option 81C).
• Troubleshoot and repair switch issues; perform software updates and patching.
• Install and configure switch hardware; monitor daily operation.
• Support voicemail systems and IPE equipment; travel weekly to remote locations.
• Ensure switch systems meet DoD/Navy standards; maintain security clearance requirements.

Education

Associate’s degree or higher in IT or Cybersecurity

High school diploma or equivalent

2 years relevant experience

5 years relevant experience preferred

DoD network experience preferred

AT Level II (per DoD 8570.01-M)

CompTIA Security+

RHCSA

ACSS or equivalent

Nortel Meridian System Administration or equivalent

CCNA

MCSA or equivalent

Job description

Bowhead Family of Companies seeks a Private Branch Exchange (PBX) Technician to provide Base Telecom Support at Whidbey Island, WA. The role is onsite and includes training after 30 days. Candidates must meet DoD/Navy standards and be eligible for a Secret clearance.

The position involves operating PBX switches, troubleshooting, patching, and scheduling weekly remote visits. Required education includes an Associate’s degree or higher in IT or Cybersecurity (preferred) or a high school diploma