DoD Network Technician III - 24/7 Global Ops (Tier 1/2)

Novul Solutions; Riverdale (UT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

401(k) with 3% match

Health insurance with UNITED HEALTHCARE PPO

Job summary

Novul Solutions is hiring a Network Technician to support DISA services within a 24/7 operations center. This position involves managing incident tickets, monitoring network events, and providing technical support for mission-critical DoD networks. Candidates must have a high school diploma, Security+ CE certification, and 2–4 years of relevant experience. Familiarity with ServiceNow and expertise in routers and switches is essential. Benefits include paid time off, health insurance, and a 401(k) plan.

Qualifications

• High school diploma and 2–4 years of experience in relevant field.
• Experience with alarm surveillance and fault management.
• Ability to work in a rotating 24/7 operational environment.

Responsibilities

• Monitor network events and manage incident tickets using ServiceNow.
• Analyze alarms and support resolution of network issues.
• Coordinate service restoration with internal teams and stakeholders.

Skills

Security+ CE certification

Network troubleshooting

Fault management

LAN maintenance

Expertise in routers and switches

Education

High school diploma

Tools

ServiceNow

Cisco

Juniper

Job description

Novul Solutions is hiring a Network Technician to support DISA services within a 24/7 operations center. This position involves managing incident tickets, monitoring network events, and providing technical support for mission-critical DoD networks. Candidates must have a high school diploma, Security+ CE certification, and 2–4 years of relevant experience. Familiarity with ServiceNow and expertise in routers and switches is essential. Benefits include paid time off, health insurance, and a 401(k) plan.