DoD Enterprise Cloud TAM — Strategic Technical Advisor

Amazon Inc.; Arlington (VA); On-site; USD 131,000 - 178,000; Full time

Benefits offered by this job

Health insurance

RSUs

Paid time off

Parental leave

Job summary

Amazon Web Services (AWS) is seeking a Technical Account Manager for US Federal enterprise support to serve as the strategic technical advisor to DoD customers. You will build trusted relationships, perform health assessments, guide incident response, and craft cloud adoption roadmaps aligned to mission objectives.

This role requires traveling 10% or more, US citizenship, and an active TS/SCI clearance. Based in Denver, CO, with Arlington, VA as an alternative, you will collaborate with service

Qualifications

• Bachelor’s degree required.
• Current, active TS/SCI US Government Security Clearance required.
• Degree in Computer Science, Engineering, Mathematics, or related field; OR 4+ years of equivalent technical work experience.
• 2+ years of technical engineering experience in cloud infrastructure, systems administration, networking, security, or software development.

Responsibilities

• Serve as the primary technical advisor to a portfolio of DoD customers and build trusted relationships with technical and executive stakeholders.
• Conduct proactive operational reviews and health assessments to identify risks, optimize costs, and improve resilience.
• Lead incident management efforts as the customer advocate—coordinating cross-team resolution and delivering root cause analyses.
• Guide customers through architecture decisions using the AWS Well-Architected Framework and security best practices.
• Develop and execute strategic cloud adoption roadmaps aligned to customer mission objectives.
• Collaborate with AWS service teams to influence product improvements based on customer needs.
• Communicate complex technical trade-offs clearly to engineering teams and senior decision-makers.

Skills

Cloud architecture

Communication

DevOps

DoD knowledge

AWS certifications

Security/compliance

IaC/CI-CD

Education

Bachelor's degree

CS/Engineering/Math or 4+ years experience

Job description

Amazon Web Services (AWS) is seeking a Technical Account Manager for US Federal enterprise support to serve as the strategic technical advisor to DoD customers. You will build trusted relationships, perform health assessments, guide incident response, and craft cloud adoption roadmaps aligned to mission objectives.

This role requires traveling 10% or more, US citizenship, and an active TS/SCI clearance. Based in Denver, CO, with Arlington, VA as an alternative, you will collaborate with service