Senior DoD Cloud TAM — Strategic Technical Advisor

Amazon Web Services (AWS); Herndon (VA); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Sr Technical Account Manager to lead a DoD customer portfolio, owning support strategy and building trusted executive relationships. You will guide security, AI/ML workloads, and operational resilience across AWS services, delivering proactive reviews, root-cause analyses, and strategic cloud adoption roadmaps.

You will travel to on‑site engagements (approx. 10%+), collaborate with service teams, and communicate trade‑offs to senior decision‑makers,

Qualifications

• 5+ years of design/implementation/operations/consulting with distributed applications experience.
• 5+ years of technical engineering experience.
• Bachelor’s degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)
• Current, active TS/SCI US Government Security Clearance

Responsibilities

• Serve as the primary technical advisor to a portfolio of DoD customers, building trusted relationships with technical and executive stakeholders
• Own and execute the support strategy for a portfolio of DoD customers.
• Advise mission owners on operating AI and ML workloads, including agent activation readiness, governance, and human oversight
• Conduct proactive operational reviews and health assessments to identify risks, optimize costs, and improve resilience
• Lead incident management efforts as the customer’s advocate — coordinating cross‑team resolution and delivering root cause analysis
• Guide customers through architecture decisions using the AWS Well‑Architected Framework and security best practices
• Develop and execute strategic cloud adoption roadmaps aligned to customer mission objectives
• Collaborate with AWS service teams to influence product improvements based on customer needs
• Communicate complex technical trade‑offs clearly to both engineering teams and senior decision‑makers

Skills

DoD Customer Relations

Cloud Architecture

TS/SCI Clearance

Incident Management

AWS Services Knowledge

Education

Bachelor's degree

Tools

AWS Well-Architected Tool

Job description

Amazon Web Services (AWS) is seeking a Sr Technical Account Manager to lead a DoD customer portfolio, owning support strategy and building trusted executive relationships. You will guide security, AI/ML workloads, and operational resilience across AWS services, delivering proactive reviews, root-cause analyses, and strategic cloud adoption roadmaps.

You will travel to on‑site engagements (approx. 10%+), collaborate with service teams, and communicate trade‑offs to senior decision‑makers,