DoD Account Manager: Strategic Growth & Partnerships

Haivision MCS, LLC; United States; Teletrabalho; USD 90 000 - 140 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

Full benefits

Flexible schedules

Ergonomic workstations

Resumo da oferta

Haivision MCS, LLC is seeking an Account Manager to manage DoD accounts, drive revenue growth, and ensure customer satisfaction. You will serve as the primary contact, qualify opportunities, and coordinate internal resources to deliver outcomes aligned with mission requirements.

Key responsibilities include developing account strategies, engaging with military and civilian stakeholders, and collaborating with partners to expand market reach. Travel up to 25% may be required.

Qualificações

• Understanding of DoD organizations, acquisition processes, and procurement environments.
• Familiarity with video communications, networking, ISR, edge computing, mission systems, or related technology solutions preferred.
• Working knowledge of CRM systems, account planning, sales forecasting, and pipeline management.
• Strong communication and presentation skills, with the ability to effectively engage executive, operational, and technical audiences.

Responsabilidades

• Develop and execute account strategies to achieve assigned revenue, growth, and retention objectives.
• Identify, qualify, and pursue opportunities within existing and prospective DoD accounts.
• Collaborate with channel partners, system integrators, and strategic alliances to expand market presence and customer reach.
• Establish and maintain trusted relationships with military, civilian, contractor, and acquisition stakeholders.
• Engage customers to understand mission requirements, operational challenges, and strategic priorities.
• Serve as the primary customer advocate and escalation point for assigned accounts while expanding engagement across customer organizations
• Create and maintain territory-specific business plans aligned with corporate growth objectives.
• Establish measurable objectives, priorities, and account strategies for assigned customers.
• Identify target programs, initiatives, and funding opportunities within the DoD market.
• Partner with business development, engineering, product management, contracts, and marketing teams to support customer requirements and business objectives.
• Coordinate activities with value-added resellers (VARs), systems integrators, and other channel partners.
• Communicate customer requirements, market intelligence, and competitive insights to internal stakeholders
• Demonstrate and communicate the value of the company’s products, services, and solutions to customer decision-makers.
• Conduct customer presentations, solution discussions, and executive briefings tailored to mission requirements.
• Support technical evaluations and proof-of-concept activities in partnership with technical teams.
• Maintain accurate opportunity, pipeline, and account information within the CRM system.
• Prepare monthly, quarterly, and annual forecasts, business plans, and account reviews.
• Monitor performance against revenue and growth targets and provide regular status updates to leadership.
• Travel as required to support customer engagements, partner activities, industry events, and business development initiatives.
• Represent the company professionally while adhering to corporate policies and ethical business practices

Conhecimentos

DoD knowledge

CRM proficiency

Account management

Relationship building

Strategy development

Presentation skills

Stakeholder management

Sales forecasting

Territory planning

Prospecting and qualifying

Channel partner collaboration

Executive briefings

Ferramentas

CRM systems

Sales forecasting tools

Account planning software

Descrição da oferta de emprego

Haivision MCS, LLC is seeking an Account Manager to manage DoD accounts, drive revenue growth, and ensure customer satisfaction. You will serve as the primary contact, qualify opportunities, and coordinate internal resources to deliver outcomes aligned with mission requirements.

Key responsibilities include developing account strategies, engaging with military and civilian stakeholders, and collaborating with partners to expand market reach. Travel up to 25% may be required.