Document Imaging Lead: Data & Quality Control

Virginia AG; Richmond (VA); On-site; USD 47,000 - 61,000; Full time

Job summary

The Department of Motor Vehicles in Virginia is seeking a Document Imaging Specialist Work Lead in Richmond to manage document processing, scanning, and verification workflows. You will support various DMV centers statewide and ensure accuracy in electronic records and driver/vehicle documents.

The role emphasizes leading a team, maintaining quality control, and coordinating priorities to meet production targets while adhering to DMV procedures and OnBase workflows.

Qualifications

• Knowledge of quality control practices for documents/records accuracy and compliance.
• Experience operating document scanning equipment to store electronically.
• Experience using electronic document management systems to review and process records.
• Experience preparing paper documents for scanning and processing.
• Experience routine cleaning/maintaining office equipment such as scanners.
• Experience responding to telephone inquiries with accurate information.
• Experience guiding team members and coordinating assignments in a lead capacity.

Responsibilities

• Receive, process, verify driver license and title applications and supporting documents.
• Ensure documents are accurately prepared, scanned, verified, and entered into DMV systems.
• Maintain scanning equipment and perform quality control checks.
• Lead team efforts and assist with workload as needed to ensure smooth operations.

Skills

Quality control practices

Operate scanning equipment

Electronic document management

Prepare documents for scanning

Office equipment maintenance

Customer inquiries handling

Lead/problem-solving capacity

Tools

OnBase

OnBase Quality Control Workflow

Disconnected Scan Program

Job description

The Department of Motor Vehicles in Virginia is seeking a Document Imaging Specialist Work Lead in Richmond to manage document processing, scanning, and verification workflows. You will support various DMV centers statewide and ensure accuracy in electronic records and driver/vehicle documents.

The role emphasizes leading a team, maintaining quality control, and coordinating priorities to meet production targets while adhering to DMV procedures and OnBase workflows.