Document Control Lead: Global Customs & Compliance

Deutsche Post; Erlanger (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Bonus/Incentive Programs

401K with company match

Medical, Dental, Vision

Tuition Reimbursement

Generous Paid Time Off

Employee Discount

Employee Assistance & Work Life

Job summary

Deutsche Post is hiring a Document Control Lead in the United States (Kentucky - Erlanger). The role involves obtaining clearance documents, coordinating among Origin, Destination, Brokers and DHL parties, and entering data into DHL systems for processing and tracking.

The candidate will handle documents, ensure regulatory compliance, and communicate status to stakeholders, with emphasis on accuracy and timely processing. HS diploma and 1 year in customer service or imports are preferred.

Qualifications

• HS diploma or equivalent is required.
• 1 year experience in customer service or imports.
• Specialized training/certification in Microsoft Office (Outlook, Word, Excel) may be required.

Responsibilities

• Process inbound shipments for clearance through US Customs.
• Enter data and maintain accurate Customer Master Files.
• Communicate shipment status to Origin, Destination, and Brokers.
• Ensure compliance with federal regulations and prepare required documents.
• Provide information to DHL stations on delays or entries.

Skills

Customer Service

Data Entry

Imports Knowledge

Education

HS diploma or equivalent

Tools

Microsoft Office

Job description

Deutsche Post is hiring a Document Control Lead in the United States (Kentucky - Erlanger). The role involves obtaining clearance documents, coordinating among Origin, Destination, Brokers and DHL parties, and entering data into DHL systems for processing and tracking.

The candidate will handle documents, ensure regulatory compliance, and communicate status to stakeholders, with emphasis on accuracy and timely processing. HS diploma and 1 year in customer service or imports are preferred.