Doctor Technician - Patient Experience Specialist

Now Optics; Modesto (CA); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and prescription coverage

Paid time off

Professional development opportunities

Employee Assistance Program

Job summary

Now Optics in Modesto, California is seeking a dedicated individual to provide exceptional customer service as a Doctor Technician. In this position, you will interact with patients, manage their needs, and foster a partnership between the retail and clinical teams to ensure an exceptional experience.

Ideal candidates must have at least one year of relevant experience and possess a high school diploma or equivalent. The role offers competitive compensation and a dynamic work environment where you can contribute to patient care and satisfaction.

Qualifications

• 1+ year of experience in customer service.
• Ability to multitask and prioritize.
• Skills to communicate effectively with diverse groups.

Responsibilities

• Deliver outstanding patient experience and satisfaction.
• Assist with scheduling and confirming appointments.
• Ensure confidentiality and compliance with HIPAA.

Skills

Outstanding customer service

Multitasking

Effective communication

Schedule flexibility

Knowledge of Microsoft Suite 365

Education

High School diploma or equivalent

Tools

Microsoft Suite 365

Job description

Now Optics in Modesto, California is seeking a dedicated individual to provide exceptional customer service as a Doctor Technician. In this position, you will interact with patients, manage their needs, and foster a partnership between the retail and clinical teams to ensure an exceptional experience.

Ideal candidates must have at least one year of relevant experience and possess a high school diploma or equivalent. The role offers competitive compensation and a dynamic work environment where you can contribute to patient care and satisfaction.