Eyecare Doctor Technician - Patient Experience Pro

Physicians Eyecare Group; Modesto (CA); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and prescription drug coverage

Company paid life and short-term disability coverage

Free eyeglasses

Professional development opportunities

Job summary

Physicians Eyecare Group seeks a Doctor Technician in Modesto, CA, to ensure an outstanding patient experience while assisting in clinical services. The role involves delivering top-notch customer service, collaborating with the retail team, and maintaining patient records according to HIPAA standards.

Ideal candidates should have strong multitasking abilities, effective communication skills, and at least one year of experience in a service-oriented role. Join our team to contribute to quality eye care and enjoy benefits like paid time off and flexible work hours.

Qualifications

• 1+ year of experience delivering outstanding customer service to patients.
• Ability to multitask and prioritize in a team environment.
• Excellent communication skills with a diverse group.

Responsibilities

• Provide outstanding customer service to all patients.
• Foster a strong partnership between the retail team and clinical services.
• Assist Management with patient complaint resolution.

Skills

Outstanding customer service

Ability to multitask

Effective communication

Schedule flexibility

Knowledge of Microsoft Suite 365

Education

High School diploma or equivalent

Job description

Physicians Eyecare Group seeks a Doctor Technician in Modesto, CA, to ensure an outstanding patient experience while assisting in clinical services. The role involves delivering top-notch customer service, collaborating with the retail team, and maintaining patient records according to HIPAA standards.

Ideal candidates should have strong multitasking abilities, effective communication skills, and at least one year of experience in a service-oriented role. Join our team to contribute to quality eye care and enjoy benefits like paid time off and flexible work hours.