Dockmaster: Lead Yard & Dock Operations (1st/2nd Shift)

GXO Logistics, Inc; Leesburg (VA); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. is seeking a Dockmaster in Leesburg, VA to serve as the primary point of contact for dock activities and trailer movements. This hands-on leadership role partners with operations, transportation, safety, and customer teams to ensure safe, efficient daily dock operations.

The role requires coordinating dock activities, following safety standards, and maintaining strong customer service. 1st and 2nd shift options are available, with competitive compensation and a comprehensive

Qualifications

• Experience coordinating dock or yard activities in a fast-paced operation.
• Strong communication skills for daily customer-facing and cross-functional interactions.
• Ability to follow defined processes, safety standards, and escalation protocols.

Responsibilities

• Champion operation safety and support dock-related equipment.
• Coordinate loading and unloading dock activities to meet daily priorities.
• Manage trailer docking, release, and yard flow with knowledge of trailer anatomy.
• Monitor dock conditions and exercise stop-work authority when unsafe.
• Partner with site operations, transportation, yard services, and customer teams daily.
• Communicate professionally with internal and external stakeholders and maintain a customer service mindset.
• Ensure dock activities align with process guidelines and site SWIs.
• Support dock and yard organization in line with 7S standards.
• Conduct regular visual inspections to identify risks and delays.
• Use Office 365 and Google Suite to track activity and document issues.
• Provide coverage and operational support to site leadership.

Skills

Dock coordination

Strong communication

Safety awareness

Adaptability

Tools

Microsoft Office 365

Google Workspace

Job description

GXO Logistics, Inc. is seeking a Dockmaster in Leesburg, VA to serve as the primary point of contact for dock activities and trailer movements. This hands-on leadership role partners with operations, transportation, safety, and customer teams to ensure safe, efficient daily dock operations.

The role requires coordinating dock activities, following safety standards, and maintaining strong customer service. 1st and 2nd shift options are available, with competitive compensation and a comprehensive