Dock & Freight Operations Lead

Roadrunner Freight; Grand Prairie (TX); On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

Full benefits package

401(k)

Paid time off

Job summary

Roadrunner Freight is seeking an Operations Supervisor to lead dock, freight, and terminal operations, translating network strategy into execution with safety and financial discipline in a fast-paced LTL environment.

The role focuses on optimizing load flow, protecting shipment integrity, and maintaining compliance across linehaul and local delivery. Bachelor’s degree or 1–2 years of ops experience preferred, with forklift and Hazmat readiness advantageous.

Qualifications

• Bachelor’s degree or 1–2 years of relevant operations or logistics experience (or equivalent combination)
• Experience in transportation, LTL, warehouse, or service center operations preferred
• Demonstrated ability to supervise, train, and evaluate team members
• Strong working knowledge of safety protocols, compliance standards, and hazardous materials handling (Hazmat certification preferred)
• Forklift certification (or ability to obtain)
• Solid analytical and mathematical skills with the ability to interpret operational and financial data
• Proficiency in PC applications (email, spreadsheets, database systems); AS/400 experience preferred
• Effective written and verbal communication skills with the ability to engage across all levels of the organization
• Proven ability to prioritize, delegate, and manage multiple tasks in a fast-paced environment
• Strong problem-solving capability in situations with limited standardization

Responsibilities

• Execute dock and terminal operations with precision
• Oversee daily dock operations including load planning, freight handling, and linehaul coordination
• Ensure freight is processed accurately with proper routing, documentation, and data entry
• Maintain high standards for load quality, minimizing damages, OS&D incidents, and rehandling
• Step into operational roles—including forklift operations—when needed to maintain continuity
• Monitor daily operating costs and identify opportunities to improve efficiency and margin performance
• Support budget attainment through effective labor utilization, contractor coordination, and workflow management
• Ensure billing, rating, payroll, and administrative processes are completed accurately and on time
• Maintain a safe and compliant work environment aligned with DOT, OSHA, and hazardous materials standards
• Support contractor compliance including equipment standards, qualification requirements, and operational procedures
• Enforce freight security protocols and ensure adherence to company and regulatory policies
• Supervise, coach, and direct service center personnel with clear expectations and accountability
• Provide real-time feedback, performance management, and development support
• Foster a culture of ownership, teamwork, and operational excellence through visible leadership
• Coordinate across network stakeholders
• Partner with linehaul contractors, drivers, and internal teams to ensure seamless freight movement
• Communicate effectively with corporate teams, customers, and external partners
• Resolve operational issues quickly, applying sound judgment in dynamic, variable conditions

Skills

Supervise staff

Safety compliance

Hazmat certification

Forklift certification

Data analysis

AS/400

MS Office

Communication

Time management

Education

Bachelor’s degree or 1–2 yrs ops

Tools

AS/400

Job description

Roadrunner Freight is seeking an Operations Supervisor to lead dock, freight, and terminal operations, translating network strategy into execution with safety and financial discipline in a fast-paced LTL environment.

The role focuses on optimizing load flow, protecting shipment integrity, and maintaining compliance across linehaul and local delivery. Bachelor’s degree or 1–2 years of ops experience preferred, with forklift and Hazmat readiness advantageous.