Dock & Dispatch Operations Lead

Xpress Global Systems, Inc.; Indianapolis (IN); On-site; USD 60,000 - 85,000; Full time

Job summary

Xpress Global Systems, Inc. in Indianapolis, IN, is seeking an Operations Supervisor to lead dock, driver and warehousing activities at the Service Center. You will supervise daily freight handling, coordinate resources, and ensure safety and quality in every step of the process.

This role requires 1–3 years in LTL or warehouse settings, forklift certification preferred, AS/400 experience, and a proactive approach to dispatch, planning and customer communications.

Qualifications

• 1-3 years of relevant LTL or Warehouse Experience required.
• Cross Docking Experience preferred.
• Forklift certification preferred.
• Supervisory experience preferred.
• Dispatching experience preferred.
• AS400 experience preferred.
• Computer literacy required.

Responsibilities

• Supervise, lead and direct the loading and unloading of freight; may supervise delivery of freight.
• Train, monitor and enforce dock loading, freight flow and bar-coding procedures.
• Ensure safe, efficient and cost-effective operation; monitor and respond to load forecasts.
• Assist in supervision of dock and driving personnel.
• Assist in shift planning and job assignment; may plan driver routes and dispatch drivers.
• Close loads on outbound trailers.
• Load and unload freight; Move products with a lift truck and by hand.
• Interface with customers by providing will-call freight, tracking or tracing freight and responding to customer inquiries.
• Complete reports, loading and inspection sheets.
• Ensure compliance with OSHA, Department of Transportation, and Federal and State regulations.

Skills

LTL experience

Warehouse experience

Supervisory experience

Dispatching experience

AS400 experience

Forklift certification

Computer literacy

Tools

AS400

Job description

Xpress Global Systems, Inc. in Indianapolis, IN, is seeking an Operations Supervisor to lead dock, driver and warehousing activities at the Service Center. You will supervise daily freight handling, coordinate resources, and ensure safety and quality in every step of the process.

This role requires 1–3 years in LTL or warehouse settings, forklift certification preferred, AS/400 experience, and a proactive approach to dispatch, planning and customer communications.