District Store Ops Leader — Flexible Schedule

Jackson Hewitt Tax Service Inc.; Muncie (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Training & development

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt Tax Service Inc. is seeking a Multi Store Manager to oversee several offices within a district.

You will drive store operations, supervise seasonal teams, recruit staff and help maximize revenue and profitability during peak tax season. Under supervision, you will ensure office standards, manage schedules, monitor performance, provide guidance on complex issues, and coordinate with property managers.

Qualifications

• Two years of management or supervisory experience.
• PTIN preferred; prior tax preparation experience advantageous.
• Proficient with Word, Excel, email, browsers and tax/accounting software.

Responsibilities

• Leads recruiting and interviews seasonal staff for assigned area.
• Monitors performance to ensure quality, deadlines and procedures.
• Reviews schedules and timecards; coordinates with HR on issues.
• Ensures offices meet standards for setup, tech, supplies and maintenance.
• Guides employees in handling difficult or escalated issues.
• Monitors financials and productivity; helps meet revenue goals.

Skills

Diploma/GED

Management experience

Tax prep experience

Software proficiency

PTIN preferred

Education

High School Diploma or GED

Tools

Excel

Word

Tax software

Job description

Jackson Hewitt Tax Service Inc. is seeking a Multi Store Manager to oversee several offices within a district.

You will drive store operations, supervise seasonal teams, recruit staff and help maximize revenue and profitability during peak tax season. Under supervision, you will ensure office standards, manage schedules, monitor performance, provide guidance on complex issues, and coordinate with property managers.