District Service Growth Manager

Mazda Motor Corporation; Minnesota; Teletrabalho; USD 87 000 - 126 000; Tempo integral

Resumo da oferta

Mazda Motor Corporation seeks a District Service Manager to partner with Mazda dealers, improving customer experience and driving service revenue in the assigned territory. You will help implement action plans, monitor performance, and support marketing initiatives to boost service retention and loyalty.

The role requires a bachelor’s degree or equivalent work experience, 4+ years in related roles, and leadership experience. Travel is required, with remote work options in supported states.

Qualificações

• Bachelor's degree in business administration, automotive technology, marketing, or related discipline preferred (or equivalent work experience)
• Minimum of 4+ years’ experience, with a proven track record of success
• 2+ years in a sales related capacity; wholesale automotive experience preferred; retail experience a plus
• 4+ years overall work experience; 3+ years in a leadership role

Responsabilidades

• Develop relationships with assigned Mazda dealers and Mazda colleagues to improve service and profitability.
• Assist in executing action plans with dealership management to improve customer experience and dealer profitability.
• Perform profitability analyses and consult with dealership management to drive revenue and control costs.
• Review reports, scores, trends, and customer feedback to identify gaps and implement best practices.
• Make recommendations to drive increased service traffic and parts/merchandise sales.
• Support marketing plans and efforts across digital and traditional channels.
• Review weekly dealer reports and assist with resource and issue resolution.

Conhecimentos

Leadership

Dealership ops

Communication

Project management

Relationship building

Formação académica

Bachelor's degree in business administration, automotive technology, marketing, or related discipline

Descrição da oferta de emprego

Mazda Motor Corporation seeks a District Service Manager to partner with Mazda dealers, improving customer experience and driving service revenue in the assigned territory. You will help implement action plans, monitor performance, and support marketing initiatives to boost service retention and loyalty.

The role requires a bachelor’s degree or equivalent work experience, 4+ years in related roles, and leadership experience. Travel is required, with remote work options in supported states.