District Service & Growth Manager

Mazda Motor Corporation; Tallahassee (FL); Remote; USD 87,000 - 126,000; Full time

Job summary

Mazda Motor Corporation is seeking a District Service Manager to partner with Mazda dealers and regional teams to raise customer satisfaction, drive service retention, and increase dealership profitability. The role emphasizes consulting with dealers, analyzing profitability, and aligning service and parts operations with Mazda programs.

The position requires strong leadership, strategic planning, and the ability to communicate effectively with dealer principals, general managers, and service

Qualifications

• Bachelor's degree in business administration or related discipline preferred
• Minimum 4+ years experience; 2+ years in a sales-related capacity; wholesale automotive experience preferred
• 3+ years in a demonstrated leadership role

Responsibilities

• Develop relationships with Mazda dealers and Mazda colleagues to improve service and profitability
• Assist in execution of action plans to improve customer experience and dealer profitability
• Perform profitability analyses and reviews with dealership management
• Review reports to identify gaps and recommend best practices
• Drive service traffic and wholesale parts and accessory business through marketing and merchandising
• Support and implement national and regional service and parts marketing plans

Skills

Project planning

Multi-project management

Effective communication

Relationship building

Computer literacy

Education

Bachelor's degree or equivalent

Job description

Mazda Motor Corporation is seeking a District Service Manager to partner with Mazda dealers and regional teams to raise customer satisfaction, drive service retention, and increase dealership profitability. The role emphasizes consulting with dealers, analyzing profitability, and aligning service and parts operations with Mazda programs.

The position requires strong leadership, strategic planning, and the ability to communicate effectively with dealer principals, general managers, and service