District Operations Leader - Property Mgmt & Residents

FirstKey Homes LLC; Earth City (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

FirstKey Homes LLC is seeking an Assistant District Operations Director to support the District Operations Director in overseeing the district portfolio and ensuring a positive resident experience. You will monitor operations, assist with rent collection, respond to resident inquiries and escalations, and help resolve service issues while reporting performance metrics to leadership.

The role emphasizes leadership, collaboration, budgeting support, vendor relations, and process improvements to

Qualifications

• 5+ years progressive property management experience in rental housing with Section 8 compliance.
• 3+ years managing teams and operations.
• Valid driver's license.
• Ability to obtain Real Estate License within 90 days of hire.
• Intermediate proficiency with Microsoft Office.

Responsibilities

• Foster relationships with residents and promote positive interactions.
• Oversee financial reporting and market performance metrics.
• Assist in revenue management related to service, collections, and retention.
• Lead and develop the team while ensuring policy compliance.
• Ensure compliance with municipal, local, and state housing regulations, including Housing Choice Voucher.

Skills

Leadership

Relationship building

Budgeting

Rent collection

Compliance

Communication

Decision making

Time management

Team management

Negotiation

Education

5+ years property management experience

Real Estate License within 90 days

Driver's License

Microsoft Office proficiency

Tools

Microsoft Office Suite

Job description

FirstKey Homes LLC is seeking an Assistant District Operations Director to support the District Operations Director in overseeing the district portfolio and ensuring a positive resident experience. You will monitor operations, assist with rent collection, respond to resident inquiries and escalations, and help resolve service issues while reporting performance metrics to leadership.

The role emphasizes leadership, collaboration, budgeting support, vendor relations, and process improvements to