District Operations Leader: Guest Service & Growth

Baskin-Robbins; Norway (ME); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Competitive Annual Salary

Bonus up to 10% of salary (quarterly)

Vehicle Reimbursement

Cell Phone Reimbursement

Medical Benefits Available

2 Weeks Paid Time Off

Job summary

Dunkin' Donuts is seeking a District Manager to oversee recruitment, development, and performance of 5–6 stores. You will ensure adherence to operational standards, drive guest service excellence, and lead a fast-paced team in a franchise setting.

Responsibilities include hiring and coaching, strategizing for growth, managing store compliance, and communicating plans to achieve goals. A college degree and strong leadership are required.

Qualifications

• Bachelor-level business degree or similar educational background.
• Experience in managing multiple unit operations preferred.
• Strong leadership and coaching skills required.

Responsibilities

• Leads Operational Excellence and the Guest Service Commitment, mentoring Team Members and delivering guest service excellence.
• Builds Team Talent through hiring, training, deployment and clear accountability.
• Drives Sales Growth by identifying opportunities and challenging the status quo.
• Manages Controllables and Restaurant Compliance, analyzes performance data and makes timely decisions.
• Plans and Communicates actionable plans to achieve goals and align teams.

Skills

Guest service

Team leadership

Operational excellence

Sales growth

Decision making under pressure

Education

College degree in business

Job description

Dunkin' Donuts is seeking a District Manager to oversee recruitment, development, and performance of 5–6 stores. You will ensure adherence to operational standards, drive guest service excellence, and lead a fast-paced team in a franchise setting.

Responsibilities include hiring and coaching, strategizing for growth, managing store compliance, and communicating plans to achieve goals. A college degree and strong leadership are required.