Multi-Unit District Manager: Lead Guest Service & Ops

Baskin-Robbins; Lehighton (Carbon County); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive Annual Salary

Bonus Structure: up to 10% of salary (

Vehicle Reimbursement

Cell Phone Reimbursement

Medical Benefits Available

2 Weeks Paid Time Off

Job summary

Dunkin’ Donuts is seeking a District Manager to oversee recruitment and development across 5–6 stores in the United States. You will ensure operational standards, guest service excellence, and product quality.

The role emphasizes engaging leadership, customer focus, and driving continuous improvement in a fast-paced environment. Responsibilities include leading team talent, driving sales growth, and ensuring compliance while planning effective strategies.

Qualifications

• 1-3 years in a multi-unit management capacity, in a fast-paced environment.
• Experience in quick service restaurant (QSR) is preferred.

Responsibilities

• Leads Operational Excellence and the Guest Service Commitment.
• Builds Team Talent through training and communication.
• Drives Sales Growth and seizes business opportunities.
• Manages Controllables and Restaurant Compliance.
• Plans and Communicates actionable plans to achieve goals.

Skills

Leadership

Guest service

Team management

Communication

Education

College degree in business

Job description

Dunkin’ Donuts is seeking a District Manager to oversee recruitment and development across 5–6 stores in the United States. You will ensure operational standards, guest service excellence, and product quality.

The role emphasizes engaging leadership, customer focus, and driving continuous improvement in a fast-paced environment. Responsibilities include leading team talent, driving sales growth, and ensuring compliance while planning effective strategies.