Multi-Unit District Leader: Guest Experience & Growth

Baskin-Robbins; Irwin (Westmoreland County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Bonus up to 10% quarterly

Vehicle reimbursement

Cell phone reimbursement

Medical benefits

2 weeks PTO

Job summary

Dunkin' Donuts is seeking a District Manager to lead 5 to 6 stores, ensuring excellence in guest service, product quality, and operational standards. The role emphasizes coaching, training, and accountability while driving sales growth and ensuring compliance across locations.

The ideal candidate has 1–3 years in multi-unit management, preferably in QSR, plus a business degree and Serve-Safe certification. Franchisee-owned; travel may be required; evenings/weekends possible.

Qualifications

• 1-3 years in a multi-unit management capacity.
• Experience in a quick service restaurant (QSR) is preferred.
• College degree in business or closely related field.
• Serve-Safe certified.

Responsibilities

• Leads Operational Excellence and Guest Service commitment.
• Builds Team Talent through training and communication.
• Drives Sales Growth with proactive opportunities.
• Manages controllables and restaurant compliance under pressure.
• Plans and communicates actionable goals and tactics.

Skills

Team leadership

Customer focus

Communication skills

Problem solving

Education

Bachelor's degree in business or related field

Job description

Dunkin' Donuts is seeking a District Manager to lead 5 to 6 stores, ensuring excellence in guest service, product quality, and operational standards. The role emphasizes coaching, training, and accountability while driving sales growth and ensuring compliance across locations.

The ideal candidate has 1–3 years in multi-unit management, preferably in QSR, plus a business degree and Serve-Safe certification. Franchisee-owned; travel may be required; evenings/weekends possible.