District Manager: Lead 5–7 Stores to Growth & Excellence

Dunkin' Donuts; Gainesville (GA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Dunkin' Donuts is seeking a District Manager to lead approximately 5-7 Dunkin' restaurants, focusing on developing Restaurant Managers, boosting sales, and ensuring brand standards. You will coach teams, manage P&L, and drive guest satisfaction across multiple locations.

The role requires leadership, strategic planning, strong communication, and the ability to travel between sites to execute initiatives and improve performance.

Qualifications

• 3+ years of multi-unit restaurant, retail, or hospitality experience preferred.
• Strong leadership, communication, coaching, and problem-solving skills.
• Basic financial and computer skills.
• Guest-focused with strong business acumen.
• Ability to work in a fast-paced environment and travel between restaurants.

Responsibilities

• Provide leadership, coaching, and direction to approximately 5-7 Dunkin' restaurants.
• Recruit, train, coach, and develop Restaurant Managers.
• Build a culture of accountability, teamwork, and high performance.
• Develop future leaders and maintain strong management teams.
• Ensure restaurants meet Dunkin' Brand, food safety, cleanliness, and operational standards.
• Conduct regular store visits and follow up on action plans.
• Drive sales, transactions, guest satisfaction, and loyalty.
• Understand local market and competitor trends.
• Coach teams on speed, service, accuracy, and hospitality.
• Support local marketing and sales-building initiatives.
• Manage labor, food cost, waste, and controllable expenses.
• Review sales and P&L performance and create action plans to improve profitability.
• Ensure proper cash handling and operational controls.
• Set clear goals and expectations for each restaurant.
• Analyze performance and hold managers accountable for results.
• Partner with franchise ownership and Dunkin' Brand Field Operations.
• Lead district meetings and communicate company priorities.

Skills

Leadership

Communication

Coaching

Problem-solving

Financial acumen

Travel between restaurants

Job description

Dunkin' Donuts is seeking a District Manager to lead approximately 5-7 Dunkin' restaurants, focusing on developing Restaurant Managers, boosting sales, and ensuring brand standards. You will coach teams, manage P&L, and drive guest satisfaction across multiple locations.

The role requires leadership, strategic planning, strong communication, and the ability to travel between sites to execute initiatives and improve performance.