Multi-Unit District Manager: Guest Experience & Growth

Baskin-Robbins; Milo (ME); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive Annual Salary

Bonus up to 10% of salary

Vehicle Reimbursement

Cell Phone Reimbursement

Medical Benefits Available

2 Weeks Paid Time Off

Job summary

Dunkin' Donuts franchise district manager position overseeing 5 to 6 stores, responsible for recruiting and developing employees and ensuring operational standards across the board. Focus on order accuracy, speed of service, product quality, cleanliness and top-tier guest service.

The role requires strong leadership, engagement with customers and staff, and drive for continuous improvement in store operations within a fast-paced, value-driven environment.

Qualifications

• 1-3 years in a multi-unit management capacity.
• Experience in a quick service restaurant (QSR) is preferred.
• Serve-Safe certified or similar training is preferred.

Responsibilities

• Leads Operational Excellence and the Guest Service Commitment: role models exceptional guest service and motivates the team to deliver passionate service.
• Builds Team Talent: hires and develops the best people, trains and communicates effectively, coaches performance.
• Drives Sales Growth: identifies opportunities, challenges the status quo and strives for better results.
• Manages Controllables and Restaurant Compliance: analyzes performance, makes timely decisions under pressure.
• Plans and Communicates: creates actionable plans and clearly conveys information to influence others.

Skills

Leadership

Multi-unit management

Guest service

Coaching

Training

Communication

Education

College degree in business or related field

Job description

Dunkin' Donuts franchise district manager position overseeing 5 to 6 stores, responsible for recruiting and developing employees and ensuring operational standards across the board. Focus on order accuracy, speed of service, product quality, cleanliness and top-tier guest service.

The role requires strong leadership, engagement with customers and staff, and drive for continuous improvement in store operations within a fast-paced, value-driven environment.