District Manager, Fast-Casual Growth & Profit

Baskin-Robbins; Lake Zurich (IL); Vor Ort; USD 75.000 - 115.000; Vollzeit

Zusammenfassung

Baskin-Robbins, operating as a Dunkin' Donuts franchisee, is seeking a District Manager to oversee multiple store operations in Illinois. You will lead store managers, drive sales, manage staffing, and ensure safety and compliance while delivering exceptional guest experiences.

Travel is required to support stores, coach teams, and optimize performance across the district. Strong leadership, financial acumen, and hands-on problem solving are essential.

Qualifikationen

• 3-5 years of successful operational management experience in the fast casual restaurant industry.
• High school diploma or equivalent.
• Strong time management/problem solving skills.
• Ability to become trained across a wide spectrum of competencies (operations, marketing, store financials).
• Strong written, verbal, and interpersonal communication skills to positively influence others.
• Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees.
• Proven ability to drive financial performance, customer and employee satisfaction.
• Must have strong understanding of P&L statements, cost of goods, labor and scheduling, tools to track performance.
• Must be computer literate and familiar with restaurant management software (Microsoft Office).

Aufgaben

• Provides leadership for each store manager in the market to ensure customer satisfaction.
• Leads the way by working with each General Manager to deliver restaurant controllable profit and meet targeted flow-thru goals in each restaurant.
• Utilizes available reports to identify opportunities, encourages a top-line orientation through operational focus, and ensures that correct operational procedures are followed.
• Partners with each GM to continuously grow sales and increase sales over the previous year.
• Accountable for coaching and training store management teams to maximize operational excellence. Supports training initiatives, is involved in process for new employee orientation, and monitors training processes to ensure quality training of team members and managers.
• Aggressively develops and maintains store staffing levels. Maintains full management staffing for each restaurant and commits to the selection programs and processes.
• Manages to execute the highest standards of OSHA, local health and safety codes, and company safety and security policy.
• Champions recognition and motivation efforts throughout the market.
• Works to create and maintain a safe environment for both employees and customers.
• Exhibits ownership when working with management teams to resolve Repairs & Maintenance issues, determines causes, identifies trends, and communicate issues forward.

Kenntnisse

Leadership

Operations management

Training

Coaching

Financial literacy

Problem solving

Time management

Communication

Ausbildung

High school diploma

Tools

Microsoft Office

Jobbeschreibung

Baskin-Robbins, operating as a Dunkin' Donuts franchisee, is seeking a District Manager to oversee multiple store operations in Illinois. You will lead store managers, drive sales, manage staffing, and ensure safety and compliance while delivering exceptional guest experiences.

Travel is required to support stores, coach teams, and optimize performance across the district. Strong leadership, financial acumen, and hands-on problem solving are essential.