District Leader — People-First Retail Ops (Hybrid)

Ross Stores, Inc.; Mesquite (TX); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Ross Stores, Inc. is seeking a District Operations Manager to lead the day-to-day operations across assigned locations, ensuring adherence to company standards and profitability. You will leverage data to address trends, coach store teams, and drive customer service excellence. Travel will be required to visit stores and support district goals.

You will recruit, train and develop store management, manage payroll hours within budget, and maintain safety and compliance across the district.

Qualifications

• 5+ years of retail management or operations experience.
• Excellent verbal and written communication skills.
• Valid driver’s license and willingness to travel.
• Ability to adapt quickly to ambiguity and manage multiple tasks.

Responsibilities

• Lead district operations and ensure adherence to company standards.
• Conduct store visits focusing on people, service, and shrink reduction.
• Recruit, train and develop store management teams.
• Leverage data to understand trends and drive sales and profit.
• Manage payroll hours and expenditures within budget; ensure safety compliance.

Skills

Verbal & written communication

Microsoft Office Suite

Adaptability & multitasking

Retail management experience

Driver's license

Travel readiness

Education

High School diploma

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Ross Stores, Inc. is seeking a District Operations Manager to lead the day-to-day operations across assigned locations, ensuring adherence to company standards and profitability. You will leverage data to address trends, coach store teams, and drive customer service excellence. Travel will be required to visit stores and support district goals.

You will recruit, train and develop store management, manage payroll hours within budget, and maintain safety and compliance across the district.