District Retail Leader — People, Growth & Ops

Ross Stores; Garland (TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Ross Stores is seeking a District Operations leader responsible for all phases of district performance, guiding stores to meet customer service goals, sales targets, and compliance with company standards. You will oversee visits focused on people, service, and shrink reduction while leveraging data to drive improvements.

The role requires 5+ years of retail management, strong communication, and a willingness to travel.

Qualifications

• High School degree or equivalent required; bachelor’s degree in related field preferred.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite.
• 5+ years of retail management or operations experience.
• Valid driver’s license required and travel is expected.
• Ability to adapt quickly to ambiguity and manage multiple tasks and priorities.

Responsibilities

• Recruit, train, and develop store management teams.
• Drive district operations and ensure adherence to company standards.
• Use data to understand trends and support stores.
• Lead loss prevention and safety initiatives.
• Coordinate store visits focusing on people, service, and shrink reduction.

Skills

Verbal and written communication

Microsoft Office Suite

Ambiguity management

Retail management experience

Valid Driver's License

Travel

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Ross Stores is seeking a District Operations leader responsible for all phases of district performance, guiding stores to meet customer service goals, sales targets, and compliance with company standards. You will oversee visits focused on people, service, and shrink reduction while leveraging data to drive improvements.

The role requires 5+ years of retail management, strong communication, and a willingness to travel.