Distribution Center Ops Manager: Lead Team & Performance

Nordstrom; Gainesville (FL); On-site; USD 59,000 - 98,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Job summary

Nordstrom is seeking an Operations Manager in Florida to lead a ~20-person warehouse team, drive safety, quality, and performance, and align operations with business strategy. The role emphasizes coaching, budgeting, and continuous improvement to meet financial and service goals.

The ideal candidate has 5+ years in warehouse management, strong KPI knowledge, and hands-on experience with WMS/databases. Excellent communication and leadership skills are essential.

Qualifications

• 5+ years of warehouse management experience.
• Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality.
• Demonstrated capabilities in developing others and growing leadership competencies in their direct reports
• Strong knowledge of warehousing KPIs
• Hands on experience with warehouse management software and databases
• Ability to analyze data and determine actions based on improvement opportunities
• Excellent verbal and written communication skills

Responsibilities

• Support the business strategy or driving results for overall safety, quality and performance
• Lead, develop, and grow the performance of a team of about 20 employees
• Recruiting, selecting, onboarding, and training the right resources
• Drive warehouse associates results by coaching, counseling, and disciplining employees; planning, monitoring, and provides feedback on job performance
• Drive professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Own process improvement efforts through problem-solving, project management, and continuous improvement methodologies
• Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions
• Drive KPI metrics as well as 4DX and facility performance scorecards

Job description

Nordstrom is seeking an Operations Manager in Florida to lead a ~20-person warehouse team, drive safety, quality, and performance, and align operations with business strategy. The role emphasizes coaching, budgeting, and continuous improvement to meet financial and service goals.

The ideal candidate has 5+ years in warehouse management, strong KPI knowledge, and hands-on experience with WMS/databases. Excellent communication and leadership skills are essential.