Gainesville Warehouse Ops Manager — Lead, Improve & Develop

Nordstrom, Inc.; Gainesville (FL); On-site; USD 59,000 - 98,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. in Gainesville, FL is seeking an Operations Manager to lead a warehouse team of about 20, ensuring safety, quality and performance align with the business strategy. The role requires coaching, developing leaders, and driving continuous improvement initiatives.

You will manage budgeting, monitor expenditures, and implement corrective actions while driving KPI metrics and 4DX scorecards to meet financial targets and uphold the customer promise.

Qualifications

• 5+ years of warehouse experience in a managerial role.
• Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality.
• Demonstrated capabilities in developing others and growing leadership competencies in their direct reports.
• Strong knowledge of warehousing KPIs.
• Hands on experience with warehouse management software and databases.
• Ability to analyze data and determine actions based on improvement opportunities.
• Excellent verbal and written communication skills.

Responsibilities

• Support the business strategy or driving results for overall safety, quality and performance.
• Lead, develop, and grow the performance of a team of about 20 employees.
• Recruiting, selecting, onboarding, and training the right resources.
• Drive warehouse associates results by coaching, counseling, and disciplining employees; planning, monitoring, and provides feedback on job performance.
• Drive professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Own process improvement efforts through problem-solving, project management, and continuous improvement methodologies.
• Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions.
• Drive KPI metrics as well as 4DX and facility performance scorecards.

Skills

Leadership

Data analysis

Communication

Continuous Improvement

Tools

Warehouse management software

Databases

Job description

Nordstrom, Inc. in Gainesville, FL is seeking an Operations Manager to lead a warehouse team of about 20, ensuring safety, quality and performance align with the business strategy. The role requires coaching, developing leaders, and driving continuous improvement initiatives.

You will manage budgeting, monitor expenditures, and implement corrective actions while driving KPI metrics and 4DX scorecards to meet financial targets and uphold the customer promise.