Dispensing Optician — Precise Fits, Exceptional Service

Warby Parker; Columbia (MD); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) Retirement savings plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking skilled Opticians to join our in-house optical team. You will help customers with eyewear needs, take measurements, fit frames, and ensure final products meet our optical standards and customer expectations.

You will explain prescription terminology, work closely with teammates, and contribute to best practices in sales and service while embodying our brand values.

Qualifications

• Licensed dispensing optician in states that require a license.
• ABO-certified optician in non-licensing states.
• Passionate about eyewear and retail industry.
• Clear, effective, professional communicator.
• Dedicated to going above and beyond for customers and teammates.
• Energetic, positive team player in a fast-paced environment.
• Extremely detail-oriented and able to juggle many tasks.
• Open-minded and always learning.

Responsibilities

• Work directly with customers to meet eyewear needs.
• Take and record measurements, adjust and fit eyewear with accuracy.
• Check that eyewear meets optical standards and customer requirements.
• Explain prescription terminology and product offerings to customers.
• Collaborate with the team to ensure exceptional service.
• Help customers choose frames and lenses based on prescription, fit, style, and lifestyle.
• Share best practices for sales and service across the organization.
• Represent the Warby Parker brand and educate others about our values.

Skills

Licensed dispensing optician

ABO-certified

Communication

Detail-oriented

Team player

Customer service

Adaptable

Learner mindset

Education

Optician license

ABO certification

Job description

Warby Parker is seeking skilled Opticians to join our in-house optical team. You will help customers with eyewear needs, take measurements, fit frames, and ensure final products meet our optical standards and customer expectations.

You will explain prescription terminology, work closely with teammates, and contribute to best practices in sales and service while embodying our brand values.