Licensed Optician: Eyewear Concierge

Warby Parker; Massachusetts; On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker seeks a skilled Optician to join our in-house optical team, helping customers see and choose eyewear that fits their prescription, face, and lifestyle. You will measure, fit, and adjust frames while explaining terminology and options with confidence.

We value detail-oriented, energetic team players who communicate clearly in a fast-paced retail environment and stay aligned with Warby Parker's mission and customer service standards.

Qualifications

• Licensed dispensing optician in states that require a license (or ABO-certified optician in non-licensing states).
• Passionate about eyewear and retail industries.
• Clear, effective, and professional communicator—can break down technical terms for customers.
• Dedicated to going above-and-beyond to make customers and teammates happy.

Responsibilities

• Work directly with customers to help meet all of their eyewear needs.
• Take and record measurements, adjust and fit eyewear with flawless accuracy.
• Check that eyewear meets optical standards and customer requirements.
• Explain prescription terminology and product offerings to customers.
• Collaborate with team to ensure exceptional service and best practices.

Skills

Licensed dispensing optician

ABO-certified

Customer service

Communication skills

Detail-oriented

Team player

Adaptable in fast-paced environment

Education

Licensed dispensing optician license

ABO certification

Job description

Warby Parker seeks a skilled Optician to join our in-house optical team, helping customers see and choose eyewear that fits their prescription, face, and lifestyle. You will measure, fit, and adjust frames while explaining terminology and options with confidence.

We value detail-oriented, energetic team players who communicate clearly in a fast-paced retail environment and stay aligned with Warby Parker's mission and customer service standards.