Service Dispatcher

D2B Groups; Lawrenceville (GA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health care plan

Retirement plan with company match

Life Insurance

Disability Insurance

Paid time off

Job summary

D2B Groups is seeking a skilled Service Dispatcher to join our team in Georgia. You will coordinate the schedules and activities of field technicians across the state, receive service requests, assign technicians to jobs, and monitor progress to ensure timely service delivery and customer satisfaction.

Strong communication, attention to detail, and the ability to multitask in a fast-paced environment are essential.

Qualifications

• 2+ years scheduling in a service oriented company.
• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Ability to multitask and prioritize effectively.
• Experience in dispatching or a related field is preferred.

Responsibilities

• Receive service requests and assign technicians to jobs.
• Monitor job progress and ensure timely service delivery.
• Communicate with customers, technicians, and team members to coordinate activities.

Skills

2+ years scheduling

Strong communication

Interpersonal skills

Organizational skills

Time management

Multitasking ability

Dispatching experience

Job description

Our client currently seeking a skilled and organized Service Dispatcher to join their team. As a Service Dispatcher, you will play a key role in coordinating the schedules and activities of the field technicians across the state of Georgia. Your duties will include receiving service requests, assigning technicians to jobs, and monitoring job progress. You will communicate with customers, technicians, and other team members to ensure efficient and timely service delivery. The ideal candidate has excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment. Previous experience in dispatching or a related field is required.

• 2+ year of scheduling in a service oriented company
• Strong communication and interpersonal skills
• Excellent organizational and time management skills
• Ability to multitask and prioritize effectively
• Experience in dispatching or a related field is preferred
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA) + company match
• Life Insurance (Basic, Voluntary & AD&D)
• Disability Insurance
• Paid Time Off (Vacation, Sick & Public Holidays)
• Compensation: $23 - 29 /hour target