Service Dispatcher

D2B Groups LLC; Charlotte (NC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA) + company

Job summary

D2B Groups LLC is seeking a skilled Service Dispatcher to coordinate field technicians across the state of Georgia, handling service requests, assigning jobs, and tracking progress. Strong communication, organization, and multitasking abilities are essential for success.

The role emphasizes rapid response, accurate scheduling, and clear communication with customers and technicians to ensure efficient service delivery. Previous dispatch experience is preferred and benefits are offered.

Qualifications

• 2+ year of scheduling in a service oriented company.
• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Ability to multitask and prioritize effectively.
• Experience in dispatching or a related field is preferred.

Responsibilities

• Receive service requests and prioritize per urgency and location.
• Assign technicians to jobs and monitor progress across the state.
• Communicate with customers, technicians and team members to ensure timely service delivery.

Skills

Scheduling

Communication

Organization

Multitasking

Job description

Our client currently seeking a skilled and organized Service Dispatcher to join their team. As a Service Dispatcher, you will play a key role in coordinating the schedules and activities of the field technicians across the state of Georgia. Your duties will include receiving service requests, assigning technicians to jobs, and monitoring job progress. You will communicate with customers, technicians, and other team members to ensure efficient and timely service delivery. The ideal candidate has excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment. Previous experience in dispatching or a related field is required.

• 2+ year of scheduling in a service oriented company

• Strong communication and interpersonal skills

• Excellent organizational and time management skills

• Ability to multitask and prioritize effectively

• Experience in dispatching or a related field is preferred

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA) + company match
• Life Insurance (Basic, Voluntary & AD&D)
• Disability Insurance
• Paid Time Off (Vacation, Sick & Public Holidays)
• Compensation: $23 - 29 /hour target