Dispatcher & Telecommunicator Trainee — Emergency Ops

911 Emergency Communications; Town of Fox Lake (WI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in the United States is offering Dispatcher Trainee and Telecommunicator Trainee positions in Fox Lake. Trainees learn call-taking, incident documentation, and radio procedures while under supervision and training coordination.

Completion of training unlocks increased responsibilities, certifications, and potential advancement depending on performance and agency requirements. Training may include classroom work, simulations, and supervised console duties, with shifts

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Basic computer skills, clear communication, and accurate typing are essential.
• Customer service or telephone-based experience may be useful; assessments may apply.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Computer skills

Clear communication

Typing accuracy

Confidentiality

Security awareness

Dispatch procedures

Education

High school diploma or equivalent

Job description

911 Emergency Communications in the United States is offering Dispatcher Trainee and Telecommunicator Trainee positions in Fox Lake. Trainees learn call-taking, incident documentation, and radio procedures while under supervision and training coordination.

Completion of training unlocks increased responsibilities, certifications, and potential advancement depending on performance and agency requirements. Training may include classroom work, simulations, and supervised console duties, with shifts