Dispatcher (Tech-Savvy Scheduler) | KPI Bonus Eligible

A1 Garage; Phoenix (AZ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, vision

401K

Paid Time Off

Weekly Pay

Internal Promotion opportunities

Company swag

Job summary

A customer-focused garage door company in Phoenix, Arizona, is seeking a Dispatcher to coordinate technician schedules and ensure smooth operations. This role involves effective communication, tech-savvy handling of multiple systems, and problem-solving in a fast-paced environment. The ideal candidate will have strong organizational skills and a team-oriented mindset. Benefits include medical, dental, vision, 401K, and internal promotion opportunities.

Qualifications

• Ability to stay organized while managing multiple tasks.
• Calm handling of rapidly changing situations.
• Experience in dispatching or scheduling is beneficial but not required.

Responsibilities

• Dispatch and coordinate technicians for timely service.
• Communicate confidently with customers regarding appointments.
• Use technology platforms to track job progress.
• Monitor and respond to calls and messages promptly.
• Ensure optimized technician schedules for efficiency.

Skills

Strong written and verbal communication

Tech savvy

Organization skills

Professionalism under stress

Problem-solving mentality

Team-oriented attitude

Tools

Microsoft Office

Service Titan

Job description

A customer-focused garage door company in Phoenix, Arizona, is seeking a Dispatcher to coordinate technician schedules and ensure smooth operations. This role involves effective communication, tech-savvy handling of multiple systems, and problem-solving in a fast-paced environment. The ideal candidate will have strong organizational skills and a team-oriented mindset. Benefits include medical, dental, vision, 401K, and internal promotion opportunities.