Full Sales/Time Dispatcher

495 Garage Door, Inc.; Silver Spring (MD); On-site; USD 22,000 - 45,000; Full time

Job summary

495 Garage Door, Inc. is seeking a Full-Time Sales/Dispatcher to join our on-site team. You will coordinate sales and field operations, managing calls, dispatching technicians, and maintaining client relationships to ensure timely service.

The role requires effective communication, strong organization, and the ability to handle a fast-paced environment. Salary ranges apply with DOE, and the position is not remote.

Qualifications

• Proven experience as a dispatcher, in customer service, or in a sales role (minimum 2 years preferred).
• Strong verbal and written communication skills with a professional demeanor.
• Excellent organizational and multitasking ability, capable of working in a fast-paced environment.
• High proficiency in using computers, email clients, and scheduling software.
• Familiarity with the DMV area is highly advantageous.
• Ability to read maps and create efficient driving routes for technical staff.
• A positive, self-motivated outlook, and the ability to work collaboratively within a team.

Responsibilities

• Answer incoming calls and assist with customer inquiries effectively.
• Schedule and dispatch technicians/drivers to job sites while optimizing route plans for efficiency.
• Maintain accurate and up-to-date customer and job records in our database.
• Conduct follow-ups with clients to confirm service satisfaction and manage appointments.
• Identify and generate sales leads, and contribute to closing sales opportunities.
• Coordinate daily schedules and provide timely updates to team members to ensure smooth operations.
• Execute general administrative duties including filing, managing emails, and preparing reports as assigned.

Skills

Dispatcher experience

Customer service

Sales experience

Communication

Organization

Tools

Scheduling software

Job description

Job Opening: Full-Time Sales/Dispatcher at 495 Garage Door

We at 495 Garage Door are excited to announce an opening for a Full-Time Sales/Dispatcher role within our dynamic team. This position requires commitment and on-site presence as it is not eligible for remote possibilities. The role complements someone looking to nurture a career in sales and dispatch operations within the comprehensive sector of garage door services. Our thriving work environment offers opportunities for growth and learning in a market-leading company reputed for quality and reliability.

Job Description

As our new Full-Time Sales/Dispatcher, you will be the backbone that coordinates our sales and field operations, ensuring the seamless execution of our customer-focused services. This role is pivotal in facilitating the interface between customer demands and service fulfillment. The successful candidate will manage incoming calls, dispatch tasks to technicians, oversee job scheduling, and foster strong client relationships through effective communication and timely responses. Your ability to manage and prioritize tasks efficiently while maintaining accuracy under pressure will drive our company’s success and uphold our market-leading status.

Duties and Responsibilities

• Answer incoming calls and assist with customer inquiries effectively.
• Schedule and dispatch technicians/drivers to job sites while optimizing route plans for efficiency.
• Maintain accurate and up-to-date customer and job records in our database.
• Conduct follow-ups with clients to confirm service satisfaction and manage appointments.
• Identify and generate sales leads, and contribute to closing sales opportunities.
• Coordinate daily schedules and provide timely updates to team members to ensure smooth operations.
• Execute general administrative duties including filing, managing emails, and preparing reports as assigned.

Requirements

• Proven experience as a dispatcher, in customer service, or in a sales role (minimum 2 years preferred).
• Strong verbal and written communication skills with a professional demeanor.
• Excellent organizational and multitasking ability, capable of working in a fast-paced environment.
• High proficiency in using computers, email clients, and scheduling software.
• Familiarity with the geographical layout of the DMV area is highly advantageous.
• Ability to read maps and create efficient driving routes for technical staff.
• A positive, self-motivated outlook, and the ability to work collaboratively within a team.

Position Details:

Title: Sales/Dispatcher - 495 Garage Door

Salary: Depending on experience (DOE), with a range of $2,000 to $4,000 per month.

Schedule: Weekly day range - Monday through Friday, with Sunday rotations.

Location: This is not a remote position.

Benefits

Please note currently 495 Garage Door does not offer health insurance or additional employee benefits. We prioritize competitive fair compensation and personal growth opportunities, which will be thoroughly discussed during the interview process.

Why work at 495 Garage Door?

Joining our team means becoming part of a trusted community of dedicated professionals. At 495 Garage Door, we offer unparalleled training programs designed to elevate your potential and prepare you for robust responsibilities in the garage door industry. We cherish career-oriented employees eager to secure a prosperous future for themselves and their families. Working with us puts you at the foreground of a leading company recognized for its commitment to excellent service and expertise derived from 15 years of industry success.