DISPATCHER/JAILER

Signal Hill PD; Signal Hill (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Police Dispatcher/Jailer to join their team. This role is crucial for maintaining public safety by effectively managing emergency calls and dispatching units. The ideal candidate will thrive in a fast-paced environment, demonstrating strong communication and organizational skills. With a focus on community support, this position offers the chance to work in a state-of-the-art facility and engage with a tight-knit community. If you are passionate about public service and ready to take on the challenges of law enforcement, this opportunity is perfect for you.

Qualifications

• High school diploma or GED required.
• One year of public contact and clerical support experience.

Responsibilities

• Receive and prioritize emergency calls, dispatch units accordingly.
• Maintain custody of inmates and manage records.
• Coordinate with public safety agencies.

Skills

Communication Skills

Organizational Skills

Typing (35 WPM)

Dispatch Systems Operation

Law Enforcement Terminology

Education

High School Diploma or GED

Tools

CAD Systems

Job description

PLEASE READ THE ENTIRE JOB BULLETIN, MINIMUM QUALIFICATIONS, AND THE POLICE DEPARTMENT HIRING STANDARDS BEFORE SUBMITTING YOUR EMPLOYMENT APPLICATION.

Join the City of Signal Hill Police Department for a rewarding career. The City of Signal Hill is a small (2.2 square miles), tight-knit, and peaceful community that values its Police Department. The department boasts a state-of-the-art facility, advanced technology, and a strong community relationship, making it THE PLACE TO WORK in Los Angeles County.

REQUIREMENTS TO FILE:

1. A completed online application and supplemental questions;
2. A qualifying typing certificate: a 5-minute timed test showing a net speed of 35 WPM or more, obtained from an in-person testing agency within 6 months of the application date. Online tests are not accepted.

Examination Plan

Component	Weight	Tentative Exam Date
Typing Certificate (35+ WPM)	Qualifying	N/A
Written Exam (POST PELLETB)	20%	TBD
POST Dispatcher Test	40%	TBD
Interview	40%	TBD

The City of Signal Hill accepts a P.O.S.T. Entry-Level Law Enforcement Test Battery (PELLETB) T-Score of 40 or higher, taken within 6 months of application. A copy of your PELLETB T-score must be submitted with your application.

Position Overview

Under supervision, the Police Dispatcher/Jailer receives calls for emergency and non-emergency assistance, dispatches units, maintains custody of inmates, and performs general support duties related to communication and records activities.

Distinguishing Characteristics

This role involves organizing tasks to meet deadlines, maintaining custody of inmates, and supporting police operations. Essential duties include:

• Receiving and prioritizing emergency calls, dispatching units accordingly.
• Maintaining contact with units and tracking their status.
• Responding to multiple information sources accurately.
• Coordinating with other public safety agencies.
• Operating CAD systems and managing records.
• Booking and monitoring inmates, enforcing jail regulations.
• Learning policies, using law enforcement terminology.
• Assisting with community programs.

Qualifications

Possession of:

• High school diploma or GED.
• One year of public contact and clerical support experience.
• Valid Class C driver’s license, acceptable driving record, and proof of insurance.
• Typing certificate showing 35 WPM or more.

Additional requirements include no felony convictions, completion of dispatch training, jail course, CPR, and passing probation.

Desirable Qualifications

• Recent, paid, full-time dispatch or jail experience with a law enforcement agency.

Knowledge & Skills

Knowledge of legal provisions, law enforcement procedures, geography, office practices, and communication systems. Ability to perform work accurately, remain calm, operate dispatch systems, work flexible hours, interpret laws, organize tasks, and communicate effectively.

Physical & Environmental Conditions

Position involves prolonged sitting, standing, computer use, lifting up to 25 pounds, and exposure to persons in custody. Accommodations may be provided for qualified individuals.

Shift & Additional Info

Must be available for all shifts, including nights, weekends, and holidays. A background check, polygraph, fingerprinting, medical, and psychological evaluations are required. Employment is as a Disaster Service Worker and involves ongoing training and readiness for emergencies.