DISPATCHER/JAILER

City of Signal Hill; Signal Hill (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dedicated team in the City of Signal Hill Police Department, where you will play a crucial role in ensuring public safety. As a Police Dispatcher/Jailer, you will manage emergency calls, dispatch units, and oversee inmate custody in a supportive environment. This position offers an opportunity to work with modern technology in a community-focused department. Ideal candidates will possess strong communication skills, the ability to work under pressure, and a commitment to serving the community. If you are looking for a rewarding career in law enforcement, this is the place for you.

Qualifications

• One year of public contact and clerical experience required.
• Typing speed of 35 WPM or more is essential.

Responsibilities

• Handle emergency and non-emergency calls and dispatch units.
• Manage inmate custody and perform related support duties.

Skills

Communication Skills

Record Keeping

Dispatch Systems Operation

Ability to Work Under Pressure

Education

High School Diploma or GED

Job description

PLEASE READ THE ENTIRE JOB BULLETIN, MINIMUM QUALIFICATIONS, AND THE POLICE DEPARTMENT HIRING STANDARDS BEFORE SUBMITTING YOUR EMPLOYMENT APPLICATION.

Join the City of Signal Hill Police Department for a rewarding career. The City of Signal Hill is a small, 2.2-square-mile community that values its Police Department. The department boasts a state-of-the-art facility, modern technology, and strong community relationships, making it THE PLACE TO WORK in Los Angeles County.

REQUIREMENTS TO FILE:

1. A completed online application and supplemental questions;
2. A qualifying typing certificate: a 5-minute timed test showing a net speed of 35 WPM or more, obtained from an in-person testing agency within 6 months of application. Online tests are not accepted.

Examination Plan

Component	Weight	Tentative Date
Typing Certificate (35+ WPM)	Qualifying	N/A
Written Exam (POST PELLETB)	20%	TBD
POST Dispatcher Test	40%	TBD
Interview	40%	TBD

The City of Signal Hill will accept a P.O.S.T. T-Score of 40 or higher on the Entry-Level Law Enforcement Test Battery (PELLETB) taken within 6 months of application. A copy of your PELLETB T-score must be submitted with your application.

Under supervision, the Police Dispatcher/Jailer handles emergency and non-emergency calls, dispatches units, manages inmate custody, and performs related support duties.

DISTINGUISHING CHARACTERISTICS

The role involves prioritizing tasks to meet deadlines and maintaining custody of inmates. Essential duties include handling emergency calls, operating dispatch systems, record keeping, inmate management, and supporting community programs.

Qualifications include a high school diploma or GED, one year of public contact and clerical experience, a valid California driver’s license, and a typing speed of 35 WPM. Additional qualifications include no felony convictions, completion of required law enforcement and jail training, and CPR certification within 12 months.

Desirable experience includes recent, paid dispatcher or jailer work within a law enforcement agency.

Knowledge required encompasses law enforcement procedures, city geography, radio communication, record keeping, and legal regulations. Skills include working accurately under pressure, operating dispatch systems, communicating clearly, and working independently or as part of a team.

The position requires prolonged sitting, standing, and computer use, with physical ability to handle inmates and work in potentially hazardous environments. Accommodations may be available for qualified individuals.

Shift work includes evenings, weekends, and holidays. A comprehensive background check, polygraph, fingerprinting, medical, and psychological evaluations are part of the hiring process. A criminal history does not automatically disqualify applicants.

All employees are Disaster Service Workers and must complete related training and respond during emergencies.