Dispatcher & Installation Coordinator

California Closets; Santa Rosa Beach (FL); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

California Closets is seeking a proactive Scheduling Coordinator to manage direct scheduling with clients and assign the right technicians to each project. You will optimize resource allocation, reduce downtime, and coordinate between staff and clients to ensure a smooth installation experience.

The ideal candidate has experience in scheduling or service roles, strong problem solving, comfort with technology, and high emotional intelligence.

Qualifications

• Past scheduling or service/technician experience a plus.
• High degree of problem solving skills.
• Strong competence with technology.
• High emotional intelligence and teamwork.

Responsibilities

• Direct scheduling with Client and assigning personnel to jobs.
• Optimizing resource allocation and eliminating time loss on projects.
• Coordinate between staff and Clients to meet expectations.
• Ensure the right person with matching skills is on each job.

Skills

Scheduling

Problem solving

Tech savvy

Emotional intelligence

Team player

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

This position centers around direct scheduling with Client and assigning the appropriate personnel on the right jobs, optimizing resource allocation and eliminating wasteful time loss on projects while coordinating between our staff and our Clients.

California Closets provides an exceptional experience for their Clients and wants the same for their Team Members. Having the proper amount of time booked for each job will ensure our Installers and Designers meet our Client's expectations. This also ensures we have the right person on the job to match their skills. This role requires someone with assertive personality (NOT Aggressive!) to coordinate paperwork needed and drive urgency in solving problems.

Our ideal candidate would have past service scheduling experience and direct customer interactions. A high degree of competence in computer software/technology and problem solving with a calm and confident approach in talking with Clients to give comfort in stressful situations. Candidates must live in the local or surrounding area.

California Closets has been in business since 1978 and is the best in our industry because of our people, and our systems. We believe in leading with our expertise and delivering what we promise to both our internal team as well as our Clients. If you are looking for a fast-paced environment when winning means being part of a team and you have the skills we seek, we'd like to talk with you about this position.

Requirements:

• Past Scheduling or Service/Technician Experience a Plus
• High Degree of Problem Solving Skills
• Strong Competence with Technology
• High Emotional Intelligence
• Work well as part of a TeamFocused in a Fast-Paced Environment