Dispatcher Installation Coordinator

California Closets Gulf Coast; Santa Rosa Beach (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

California Closets Gulf Coast is seeking a dedicated scheduler to manage direct scheduling with clients and coordinating with installers and designers. The role focuses on optimizing jobs, ensuring the right personnel are allocated, and maintaining smooth communication with clients to meet expectations.

A successful candidate will bring experience in scheduling, strong problem-solving abilities, and solid technology skills to support efficient on-site and remote coordination.

Qualifications

• Past scheduling or service/technician experience preferred.
• High degree of problem solving and strong tech skills.
• Must live in local area and be comfortable with client interactions.

Responsibilities

• Direct scheduling with clients and personnel to optimize jobs.
• Coordinate between staff and clients to meet timelines.
• Drive urgency in solving problems and paperwork.

Skills

Scheduling experience

Customer communication

Problem solving

Tech proficiency

Team collaboration

Tools

CRM software

General IT skills

Job description

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

This position centers around direct scheduling with Client and the appropriate personnel on the right jobs, optimizing resource allocation and eliminating wasteful time loss on projects while coordinating between our staff and our Clients.

California Closets provides an exceptional experience for their Clients and wants the same for their Team Members. Having the proper amount of time booked for each job will ensure our Installers and Designers meet our Client's expectations. This also ensures we have the right person on the job to match their skills. This role requires someone with assertive personality (NOT Aggressive!) to coordinate paperwork needed and drive urgency in solving problems.

Our ideal candidate would have past service scheduling experience and direct customer interactions. A high degree of competence in computer software/technology and problem solving with a calm and confident approach in talking with Clients to give comfort in stressful situations. Candidates must live in the local or surrounding area.

California Closets has been in business since 1978 and is the best in our industry because of our people, and our systems. We believe in leading with our expertise and delivering what we promise to both our internal team as well as our Clients. If you are looking for a fast-paced environment when winning means being part of a team and you have the skills we seek, we'd like to talk with you about this position.

Requirements:

• High Degree of Problem Solving Skills
• Strong Competence with Technology
• Past Scheduling or Service/Technician Experience a Plus
• High Emotional Intelligence
• Work well as part of a Team
• Focused in a Fast-Paced Environment