Dispatcher

AppleOne Employment Services; Columbia (SC); On-site; USD 21,000 - 25,000; Full time

Job summary

AppleOne Employment Services is seeking a dependable Dispatcher for a temp-to-hire role in Columbia, SC. The ideal candidate coordinates schedules, communicates with drivers and field personnel, and supports daily operations to ensure smooth service delivery.

The role emphasizes clear communication, teamwork, and a proactive approach to handling changing schedules in a fast-paced environment. A stable, customer-focused professional with attention to detail will thrive here.

Qualifications

• Coordinate daily dispatch schedules and service assignments.
• Communicate with drivers, field personnel, customers, and management.
• Monitor job progress, scheduling changes, and operational updates.
• Maintain accurate dispatch records and administrative documentation.
• 1–2 years of relevant experience in dispatching, scheduling, customer service, or similar role.
• Strong verbal and written communication skills.
• Excellent organizational, time-management, and multitasking abilities.
• Ability to prioritize tasks and remain calm in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Proficiency with Microsoft Office and general computer applications.
• Ability to work independently and collaborate with a team.
• Professional attitude with a strong commitment to customer service.

Responsibilities

• Coordinate and dispatch drivers, technicians, or field personnel based on daily schedules and service requests.
• Communicate schedule updates, assignments, changes, and service details to employees, customers, and management.
• Monitor routes, job progress, delays, and scheduling adjustments throughout the day.
• Respond to incoming calls, emails, and customer inquiries in a professional and timely manner.
• Maintain accurate dispatch logs, scheduling records, and related documentation.
• Resolve scheduling conflicts, prioritize assignments, and provide general administrative support as needed.

Skills

Dispatching

Scheduling

Customer service

Communication

Time management

Organizational skills

Problem solving

Attention to detail

Microsoft Office

Independent worker

Team collaboration

Tools

Microsoft Office

Job description

Job Summary

We are seeking a dependable and organized Dispatcher for a temp-to-hire opportunity in the Columbia, SC area. This role is ideal for a detail-oriented professional who enjoys coordinating schedules, communicating with drivers or field personnel, and helping daily operations run smoothly.

The Dispatcher will serve as a key communication point between employees, customers, and management. This is a great opportunity for someone who thrives in a fast-paced customer support environment and wants to build long-term stability with a team-focused organization. The right candidate will value clear communication, supportive leadership, positive teamwork, and the opportunity to grow into a reliable operations support role.

Key Responsibilities

• Coordinate and dispatch drivers, technicians, or field personnel based on daily schedules and service requests.
• Communicate schedule updates, assignments, changes, and service details to employees, customers, and management.
• Monitor routes, job progress, delays, and scheduling adjustments throughout the day.
• Respond to incoming calls, emails, and customer inquiries in a professional and timely manner.
• Maintain accurate dispatch logs, scheduling records, and related documentation.
• Resolve scheduling conflicts, prioritize assignments, and provide general administrative support as needed.

Compensation and Benefits

• Pay range: $15 to $18 per hour.
• Job type: Temp-to-hire.
• Location: Columbia, SC.

Required Qualifications and Skills

• Coordinate daily dispatch schedules and service assignments.
• Communicate with drivers, field personnel, customers, and management.
• Monitor job progress, scheduling changes, and operational updates.
• Maintain accurate dispatch records and administrative documentation.
• 1 to 2 years of relevant experience in dispatching, scheduling, administrative support, customer service, or a similar role.
• Strong verbal and written communication skills.
• Excellent organizational, time-management, and multitasking abilities.
• Ability to prioritize tasks and remain calm in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Proficiency with Microsoft Office and general computer applications.
• Ability to work independently and collaborate effectively with a team.
• Professional attitude with a strong commitment to customer service.

Preferred Qualifications

• Previous dispatching or scheduling experience.
• Experience coordinating drivers, technicians, field personnel, or service routes.
• Customer support or client care experience in a fast-paced environment.
• Familiarity with maintaining dispatch logs, schedules, and service documentation.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.