Dispatch Specialist - Waste & Recycling Logistics

Rumpke of Ohio; Mount Sterling (KY); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Matching 401(k)

Life insurance

Paid vacation

Job summary

Rumpke Waste and Recycling in Mount Sterling, KY, is seeking a Dispatcher to coordinate driver routes and customer service requests. You will input information into our systems and monitor GPS-based routing to ensure timely service.

The role requires reading maps, excellent communication, and the ability to manage multiple lines of business while handling a high call volume. Candidates should be organized and solution-focused, with DOT awareness and basic Windows/MS applications experience.

Qualifications

• Knowledge of service area and ability to read maps.
• Ability to communicate professionally with customers and internal teams.
• Familiarity with multiple lines of business preferred.
• Able to handle high call volumes calmly and efficiently.
• Organized, detail oriented, and able to multi-task.

Responsibilities

• Dispatch work orders to drivers via radio or phone to customer sites.
• Provide dispatch coverage for other lines of business during absences and breaks.
• Handle incoming customer calls and route to appropriate teams.
• Troubleshoot and resolve service, pickup, and delivery issues.
• Assist with daily activities of route drivers and ensure routes are completed.

Skills

Read maps

Professional communication

Heavy call volume

Organized & detail oriented

Analytical/problem solving

DOT knowledge

Windows/MS applications

AS400 experience

Education

GED or high school diploma

High School or better

Tools

AS400

Windows

Microsoft Office

Job description

Rumpke Waste and Recycling in Mount Sterling, KY, is seeking a Dispatcher to coordinate driver routes and customer service requests. You will input information into our systems and monitor GPS-based routing to ensure timely service.

The role requires reading maps, excellent communication, and the ability to manage multiple lines of business while handling a high call volume. Candidates should be organized and solution-focused, with DOT awareness and basic Windows/MS applications experience.