Operations Coordinator: Route & Data Specialist

Rumpke of Ohio, Inc.; Columbus (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Rumpke Waste and Recycling is seeking an organized Operations Coordinator to support supervisors, dispatchers, and drivers. You will perform data entry, coordinate with sales and operations, and analyze routes using routing software.

This role requires strong communication, attention to detail, and the ability to multi-task in a fast-paced environment. Familiarity with Windows/Microsoft applications and AS400 is a plus; willingness to travel between offices.

Qualifications

• High School diploma required; General Education Diploma (GED) preferred.
• Proficiency with Windows and Microsoft applications; AS400 experience a plus.
• Waste industry experience is a plus.

Responsibilities

• Perform data entry in a timely and accurate fashion.
• Coordinate with sales and operations on missed stops and customer issues.
• Interact professionally with internal and external customers.
• Analyze and edit routes using routing software.
• Review driver paperwork for residential/commercial routes.
• Monitor and edit route sheet information as needed.
• Troubleshoot missed customers with Route Managers and dispatchers.
• Act as liaison between sales, operations, and customer service to resolve issues.
• Review daily activity and productivity of route drivers.
• Assist with map maintenance and data entry for accounts.

Skills

Verbal communication

Written communication

Organizational skills

Data entry

Customer service

Teamwork

Time management

Professional appearance

Education

High School diploma

GED preferred

Tools

Windows

Microsoft Office

AS400

Job description

Rumpke Waste and Recycling is seeking an organized Operations Coordinator to support supervisors, dispatchers, and drivers. You will perform data entry, coordinate with sales and operations, and analyze routes using routing software.

This role requires strong communication, attention to detail, and the ability to multi-task in a fast-paced environment. Familiarity with Windows/Microsoft applications and AS400 is a plus; willingness to travel between offices.