Logistics & Dispatch Coordinator

Talentify; Columbus (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Matching 401(k)

Life insurance

Paid vacation

Job summary

Rumpke Waste and Recycling is seeking an Operations Coordinator to support supervisors, dispatchers, and managers with data entry, route analysis, and issue resolution. The role emphasizes accurate data entry, effective communication with sales and operations, and professional interaction with customers.

The position requires strong organizational skills, attention to detail, and the ability to work independently or in a team. Travel between offices and pre-employment testing may be involved.

Qualifications

• Excellent verbal & written communication skills.
• Must be organized and detail oriented with the ability to multi-task.
• Must possess excellent customer service and data entry skills.
• Must work efficiently and effectively, both independently and as a team.
• Able to meet deadlines and complete assignments within stated time frames.
• Be able to present and maintain a professional appearance and demeanor at all times.

Responsibilities

• Perform data entry in a timely and accurate fashion.
• Communicate and coordinate with sales and operations departments on missed stops, and other customer-related issues.
• Professionally interact with internal and external customers.
• Analyze and edit commercial and/or residential routes using routing software.
• Review daily driver paperwork for residential and/or commercial routes.
• Monitor, correct, and edit route sheet information as needed.
• Troubleshoot missed customers and attempt resolution by communicating with Route Managers, Route Supervisors, and dispatchers.
• Act as liaison between sales, operations, and customer service to help resolve routing and service issues.
• Review the daily activities and productivity of route drivers.
• Perform online data entry for residential and/or commercial accounts.
• Assist supervisors to keep maps up to date and accurate.
• Create, process, and track purchase orders for various LOBs.
• Communicate with accounts payable to receive invoices in a timely manner.
• Use dispatch software, GPS systems, and communication tools to manager driver activities as needed.
• Create, process, and track maintenance purchase orders as needed.
• Order and track all supplies (safety gear, forms, etc) as needed.
• Dispatch, route and complete container data entry as needed.
• Back up the scale operator, office supervisor, and inventory specialist as needed.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Organized

Detail oriented

Customer service

Data entry

Teamwork

Deadline-driven

Professional demeanor

Education

High School

GED (preferred)

Tools

Windows

Microsoft Office

AS400

Job description

Rumpke Waste and Recycling is seeking an Operations Coordinator to support supervisors, dispatchers, and managers with data entry, route analysis, and issue resolution. The role emphasizes accurate data entry, effective communication with sales and operations, and professional interaction with customers.

The position requires strong organizational skills, attention to detail, and the ability to work independently or in a team. Travel between offices and pre-employment testing may be involved.