Dispatch Specialist - On-Site Route & Customer Support

Transdev North America; Sandusky (OH); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

401(k) retirement plan

Medical, dental, vision insurance

Short-term and long-term disability

Vacation and sick days

Job summary

Transdev North America is hiring a Dispatcher in Sandusky, OH. This is a full-time position responsible for overseeing road service and ensuring efficient dispatch operations. Candidates should possess strong communication and problem-solving skills, with 3-5 years of dispatching experience required.

The role includes responsibilities such as managing emergencies, providing customer support, and reviewing route performance. The company offers competitive compensation and a full range of benefits.

Qualifications

• 3-5 years of dispatching experience required.
• Ability to work shifts and flexible schedules as needed.

Responsibilities

• Oversee road service and track driver performance.
• Provide customer support for trip-related issues.
• Manage emergencies and liaise with emergency services.
• Review daily route performance.
• Perform other related duties.

Skills

Excellent verbal skills

Customer service skills

Problem-solving skills

Analytical skills

Education

High School Diploma or GED

Technical Degree preferred

Job description

Transdev North America is hiring a Dispatcher in Sandusky, OH. This is a full-time position responsible for overseeing road service and ensuring efficient dispatch operations. Candidates should possess strong communication and problem-solving skills, with 3-5 years of dispatching experience required.

The role includes responsibilities such as managing emergencies, providing customer support, and reviewing route performance. The company offers competitive compensation and a full range of benefits.