Dispatch Scheduler - Field Ops & Route Optimization

Cap City Property Inspections; North Carolina; On-site; USD 42,000 - 56,000; Full time

Job summary

Cap City Property Inspections LLC is seeking a detailed Dispatch Scheduler to optimize daily field operations across our Columbus service area. You will coordinate technicians, inspectors, and service routes to ensure timely, efficient service delivery.

Join a team that values accuracy, clear communication, and proactive problem-solving. You will leverage scheduling software and collaborate with care and operations to maintain reliable schedules and records.

Qualifications

• 2+ years of dispatch, scheduling, or logistics experience.
• Strong organizational and time-management skills.
• Ability to prioritize and solve problems under pressure.
• Proficiency in scheduling software and communication tools.
• Excellent verbal and written communication skills.

Responsibilities

• Create and manage daily and weekly schedules for field staff.
• Coordinate routes to maximize efficiency and coverage.
• Communicate schedule changes and urgent updates in real time.
• Monitor technician availability, job progress and completion status.
• Handle last-minute adjustments with accuracy and professionalism.
• Maintain accurate scheduling and dispatch records.
• Collaborate with client care and operations teams.

Skills

Dispatch scheduling

Organizational skills

Communication skills

Problem-solving

Scheduling software

Time-management

Tools

Scheduling software

Job description

Cap City Property Inspections LLC is seeking a detailed Dispatch Scheduler to optimize daily field operations across our Columbus service area. You will coordinate technicians, inspectors, and service routes to ensure timely, efficient service delivery.

Join a team that values accuracy, clear communication, and proactive problem-solving. You will leverage scheduling software and collaborate with care and operations to maintain reliable schedules and records.