Dispatch & Sales Growth Specialist

One Hour Heating & Air Conditioning of Ramsey, MN; Ramsey (MN); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Competitive salary

Dental insurance

Job summary

One Hour Heating & Air Conditioning of Ramsey, MN seeks a Dispatch, Customer Service & Sales Follow-Up Coordinator. The role balances service operations with proactive sales follow-up to convert estimates and grow revenue.

You will manage technician schedules, handle customer calls, and perform outbound follow-up to nurture existing customers while supporting the service, HVAC, plumbing and electrical departments.

Qualifications

• Experience in customer service, dispatching, inside sales, or service coordination preferred.

Responsibilities

• Manage technician schedules and daily service needs.
• Handle customer calls, scheduling requests and service updates.
• Perform outbound follow-up calls and emails to follow up on estimates.

Skills

Customer service

Dispatching

Inside sales

Service coordination

Multitasking

Organizational skills

Computer proficiency

Tools

CRM software

Scheduling software

Job description

One Hour Heating & Air Conditioning of Ramsey, MN seeks a Dispatch, Customer Service & Sales Follow-Up Coordinator. The role balances service operations with proactive sales follow-up to convert estimates and grow revenue.

You will manage technician schedules, handle customer calls, and perform outbound follow-up to nurture existing customers while supporting the service, HVAC, plumbing and electrical departments.